Invisible Issues

Check A Toilet , a great restroom database comes in handy. You can find not only restroom locations, but also restroom amenity information, such as baby-changing stations, handrails types/locations, washing equipment for ostomates, emergency buttons, wheelchair accessible restroom, etc. They have the app to download on your phone for
your convenience.

Help Mark, if you have invisible impediments, such as artificial joints, digestive disorders, etc., Help Mark can help
you if you’re on a crowded train or bus. This red badge with a with white cross and a heart was created by the Tokyo Metropolitan Government in 2012 to help people with hidden impediments, or "invisible disabilities.” Attach the badge to your belongings. It should help you to get seated in a crowded train or bus.

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Where to get it: You can pick one up at most city halls throughout Japan; however, the easiest
places are Toei Subway stations in Tokyo. Most of the Toei Subway stations can give you one
except Oshiage, Meguro, Shiroganedai, Shiroganedai Takanawa, Shinjuku station at Shinjuku
Line. Here is the list of places you can obtain it in Japanese if you’re not close to any Toei
Subway lines.

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Helpful devices and service for communication

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If you need to communicate well in Japan to discuss your needs throughout your travel, you can
purchase or rent a small translation device. I recommend PockeTalk. It can be used practically in 128
countries, because it can translate 74 languages into your native tongue without WiFi. This
small device is widely used in many places in Japan such as emergency rooms, hospitals,
schools, and hotels. If you’d like to explore different devices, you can check out this website.

You can rent Poketalk at these places below. You can rent a pocket WiFi device (portable
router) as well. Pupuru WiFi and Tokyo Speed WiFi.
Omotenashi Guide - A sound support system that helps you understand announcements by translating it to your
language.

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